Facility Specialist – Physical Environment

Position Title: Facility Specialist – Physical Environment    

Reports To: Streetscape Manager FLSA Status: Non-exempt    

Date Prepared: April 2, 2019

To Apply: Submit resume, cover letter and completed employment application to HR@cherrycreeknorth.com with subject title: Facility Specialist

Position Summary
Under general guidance from the Streetscape Manager, the Facility Specialist is participating in and responsible for oversight of the daily and seasonal repairs and maintenance needs of the Cherry Creek North Business Improvement District.  This position oversees, monitors and coordinates facility services for the District and is responsible for developing predictive and preventative maintenance plans for maintained assets. The position is responsible for inspecting and monitoring contractor performance while assuring contractor compliance with the District and City of Denver standards and specifications. This position focuses on facility services and maintenance for the District, which include construction projects, electrical maintenance, lighting inspections, signage, carpentry, hardscape and facility management. The Physical Environment Specialist works closely with the District commercial business/property owners and managers, Public Rights of Way, City Agencies, contractors, construction managers and utilities.

Primary Functions

  • With general guidance from the Streetscape Manager, this role will oversee, coordinate and inspect work tasks while participating in daily maintenance of grounds, facilities, and streetscape amenities
  • Provides expertise and quality control related to the District’s outdoor environmental features such as hardscape maintenance, electrical, lighting, facilities infrastructure, and refuse
  •  Inspects and approves contract work in progress and upon completion to assure compliance with approved plans and specifications. Tracks all associated warranties and turnover materials. Records work in project tracking system
  • Reviews and develops work plans, methods and procedures
  • Determines work priorities with staff
  • Develops schedules based on inspection frequencies and outcomes
  • Provides instruction, inspection and review of facilities and services
  • Performs regular quality control field inspections, surveys, condition assessments while providing condition updates through electronic reporting
  • Reviews, updates and develops SOP’s for routine and seasonal services 
  • Provides operational support for Cherry Creek North special events
  • Implements safety standards and develops procedures to ensure compliance, effectiveness and efficiency of contracted services
  • Evaluates and reports on streetscape program effectiveness. Makes recommendations for improvement of service delivery
  • Participates in snow removal team activities when necessary
  • Fosters and maintains  professional working relationships with contractors, city agencies and property/business owners
  • Participates in the resolution of constituent issues and concerns related to the physical environment
  • Assists with and supports the District visitor experience program

Required Competencies


  • At least 3-5 years of experience in field operations related to construction, inspection, maintenance and repair of public facilities and infrastructure OR equivalent training and education 
  • Previous BID or downtown association experience, or similar civic or nonprofit work


  • Bachelor’s Degree in facilities management, construction management or related field, Master’s degree a plus
  • Project management, contractor and construction management experience desired
  • Minimum of two years’ experience in supervisory role desired
  • Minimum of two years’ contract oversight experience in a related field
  • Demonstrated competency in written and verbal communication skills
  • Strong organizational skills and ability to deliver projects on time with an attention to detail
  • Ability to prioritize assignments related to projects to meet internal and external needs and deadlines
  • Ability to recognize change and adapt programs accordingly
  • Ability to establish positive and productive relationships with employees and stakeholders
  • Ability to work both collaboratively and independently
  • Ability to multi-task, self-organize and manage time effectively
  • Ability to work with a range of people, meet a variety of demands, and work in a fast-paced, frequently-changing environment
  • A general understanding or working experience in a Business Improvement District is desired, and a willingness to continue to expand that knowledge and experience in the frequently-changing environment of a BID is required

Program Area

  • Experience utilizing geographic information system (GIS) technology, project management programs and database platforms
  • Competency in commonly used computer programs and operating systems (specifically Word, PowerPoint, Excel)
  • This position spends a portion of time working in outdoor elements and includes oversight of contract execution and performing related district maintenance activities including snow removal as necessary
  • Night, weekend, holiday work based on weather, events and other District demands is required
  • Colorado Class R driver’s license required and must remain in good standing

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Office and field environment with frequent telephone calls, emails, and constituent contacts.

Physical Activities

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Body Movement:

  • Ability to lift and/or move up to 50 pounds
  • Specific vision abilities required include close vision, peripheral vision and focus adjustment
  • Vision: Uses sight in the normal range with or without correction to perform duties'
  • Hearing: uses hearing in the normal range with or without correction to perform duties
  • Frequently required to sit, stand, walk and kneel
  • Frequently drive a variety of motor vehicles and operate tools and equipment
  • Body movement or physical mobility to work both indoors and outdoors for an extended period of time


This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this job.