Meet Our Team

Executive Office

Julie Underdahl, President & CEO

Implements at the Board’s strategic direction the BID’s plans to creatively plan, manage, and promote CCN as a premier live, work, shop/dine, stay destination including programs for marketing/communications/events; the design and maintenance of the BID’s streetscape; improvements to parking/mobility/economic development; and for advocacy with city government and other decision makers and stakeholders.

Physical Environment

Susan Fry, Director of Physical Environment

Oversight of streetscape, maintenance, operations, landscape enhancement programs and visitor experience in the public realm


Robert Crabb, Senior Streetscape Operations Manager

Manages day to day streetscape operations and maintenance services in the public right of way


Patrick Allison, Physical Environment Senior Specialist

Landscape activities, plant health care, snow removal, quality control and contractor compliance


Marketing, Communications & Events

Jenny Starkey, Senior Director of Marketing & Community Relations

Oversight of marketing, communications and events, media, business development and community outreach


Kate Lynch, Marketing & Communications Manager

Messaging, creative and design, banners and kiosks, advertising and storytelling


Megan Copenhaver, Digital Marketing Specialist

Digital marketing and communications, e-communications, social media, website


Economic Development

Brian Phetteplace, Director of Economic Development

Research, property owner and manager outreach, parking/mobility program, and retail development/retention programs


Jeanne Gabres, Support Services Manager

Administrative support, constituent relations, gift card inquiries, internal operations support, executive management team assistance